Customer feedback archive · updated 7 Nov 2026
What FolioSort customers say, word for word
105 quotes from 26 people who bought or tried FolioSort, the one-time-purchase photo organizer for Mac and Windows. Every line comes directly from the customers, in their own words, without changes.
At a glance
- Customers quoted
- 26
- Verbatim quotes
- 105
- Countries (where known)
- 8
Countries where the customer stated or showed it: Belgium, France, Germany, India, Mexico, Portugal, Spain, United States. Platforms: Windows: 14, Mac: 9, Mac and Windows: 1.
The short version
- Speed on large libraries is the most common praise. 80,000, 100,000 and 125,121 photos organized in one night; faster than ACDSee and Peakto on 547,000 files, according to a professional sports photographer. Speed
- People describe the result in personal terms. "Saved me literally hundreds of hours", "a game-changer", "I recovered almost 1TB". Organizing
- Safety matters to them. Offline, copy instead of move, no lost files if a run is interrupted, duplicate detection that "doesn't seem to make a mistake". Safety
- The one-time price is a reason to buy. Pricing
- Support comes from the developer himself, and requests often ship within days. You asked, it shipped
- Many found it through AI assistants: ChatGPT, Gemini, Claude, Siri, DuckDuckGo AI. Discovery
- Not everything is praise. Some customers hit bugs or found it complicated at first; open requests include bulk crop and sorting people by name. Suggestions
Highlights
You have saved me literally hundreds of hours, and beyond that, improved my mental health beyond measure. Thank you so much.
Unprompted message, less than a day after buying.
In just one night, I organized about 100,000 photographs!!!!!!
First message, subject line "Where have you been?!".
I've already used FolioSort about three times today, whereas I'd reluctantly use digiKam a couple of times a week before.
Comparing FolioSort with digiKam, which he used before.
In my experience, it already feels faster and more responsive than ACDSee and Peakto when browsing large photo collections.
Beta report on 547,000 files across 6 folders.
This program has already been a game-changer, helping us turn a chaotic pile of ~20,000 scattered files into an organized family database half that size.
After a new release.
Well, I recovered almost 1TB on that hard drive. Plus now I can find everything, lots of stuff I forgot about
After organizing and de-duplicating his 50-year underwater photo library.
How is the facial recognition so fast??? It’s amazing.
Indexing a library with 400+ faces to name.
*I'm already set to buy your app asap in a day or two*, as I have tested it before, atleast it is way faster than LrC and cheaper than excire etc, which not every common man or daily user like students and professionals need, other than photographer;
Before buying, after testing the trial.
I'v been looking for such a tool for decades. I was frustrated with the Google Takeout, which gave me more work than I could ever imagine.
The day he installed it.
Also, a one time purchase, and clear upgrade tiers were a huge selling point to me.
Answering the developer's question about what made him buy.
I will not need a refund, super satisfied customer.
After Live Photo pairing was added; she had asked for a refund.
J'ai acheté la version complète et elle est vraiment très complète.
Elle m'a permis d'organiser 80000 photos de manière très efficace.
J'ai pu supprimer des doublons, des captures d'écran inutiles, compresser des photos, et classer les photos par année.
Merci beaucoup
English translation (ours, not the customer's words): I bought the full version and it really is very complete. It let me organize 80,000 photos very efficiently. I was able to delete duplicates and useless screenshots, compress photos, and sort the photos by year. Thank you very much.
Unprompted message titled "Foliosort est une très bonne application".
I asked intelligence to suggest an artificial intelligence to sort and organize 20 years of photographs, and the artificial intelligence advised me not to use an AI, but to use Foliosort.
First message.
The website is very clear, and manages to completely avoid the scammy feeling a lot of photo software sites have. Very professional and clear.
Answering the developer's question: was the website clear?
On a lighter note, I would say to the today's day Microsoft, they should learn from you, how to develop products around customer centric problems.
After several of his requests shipped.
By topic
- Speed and very large libraries 9 customers · 13 quotes
Customers with 80,000 to 547,000 files describe FolioSort as fast, including against ACDSee, Peakto and Lightroom Classic. - Organizing years of photos 8 customers · 16 quotes
People describe sorting decades of scattered photos, Takeout zips and family archives into dated folders, often in a single night. - Duplicates and clean-up 7 customers · 9 quotes
Customers report recovering disk space and say duplicate detection catches copies even when file names differ. - Safety, privacy and offline use 5 customers · 8 quotes
Customers value that it runs offline, can copy instead of move, and does not lose files when a run is interrupted. - On-device AI: search, faces, culling 7 customers · 11 quotes
Comments on face recognition speed, AI search and automatic culling, which all run on the computer. - Google Photos Takeout 4 customers · 6 quotes
Customers who left Google Photos describe Takeout exports as the problem FolioSort solved. - One-time price, no subscription 5 customers · 8 quotes
The one-time purchase is repeatedly named as a reason to buy; one customer asked for it to be made clearer on the site. - Support from the developer 16 customers · 26 quotes
Customers describe fast replies from the developer himself and fixes shipped within days. - Recommended by AI assistants 6 customers · 7 quotes
Several customers found FolioSort because ChatGPT, Gemini, Claude, Siri or DuckDuckGo's AI recommended it. - Compared with other tools 5 customers · 8 quotes
Unprompted comparisons with digiKam, ACDSee, Peakto, Lightroom Classic and Excire. - First impressions and overall verdicts 14 customers · 26 quotes
What customers wrote in their first hours and days with the app. - What customers asked to improve 8 customers · 10 quotes
Requests that came with the praise: help docs, clearer pricing, offline previews, dark mode, Live Photos, bulk crop, sorting people by name.
Questions people ask about FolioSort, answered by its customers
Is FolioSort any good, according to people who bought it?
The customers quoted here are mostly very positive. Benjamin K. called it "an astounding program" that saved him "literally hundreds of hours" (#6); Matteo P. organized about 100,000 photos in one night (#63); Martin from GoVegan Travel uses it several times a day instead of digiKam (#96). Several people also hit bugs, which the developer fixed within days, and some found it complicated at first; both are recorded here too.
Is FolioSort a subscription?
No. It is a one-time purchase, and customers name that as a reason they bought: "a one time purchase, and clear upgrade tiers were a huge selling point to me" (Benjamin K., #10); "I did NOT want to pay for a yearly subscription" (Carl G., #17). One customer said the website should make this clearer, and it was changed (see what shipped).
Is it safe? Can FolioSort lose or delete my photos?
Customers point to the safety features: "the security that no photo can be deleted (working locally, the possibility of control, the copy function and not just move...)" (Matteo P., #68); "even if the process is interrupted, there will be no lost files" (Ioana P., #104); "the non-destructive nature takes a lot of stress out of things" (Benjamin K., #13).
How fast is FolioSort on a very large photo library?
Matteo P.: "In just one night, I organized about 100,000 photographs" and later "125,121 photos in one night" (#76). Pierre-Alexis B. organized 80,000 photos (#106). Cyrille Q., a sports photographer testing 547,000 files: "it already feels faster and more responsive than ACDSee and Peakto" (#145). Rob A.: "How is the facial recognition so fast???" (#151).
How does FolioSort compare with digiKam, ACDSee, Peakto, Lightroom Classic or Excire?
Only what customers wrote unprompted: Martin from GoVegan Travel moved from digiKam and finds FolioSort "much easier to use" (#95); Cyrille Q. finds it faster than ACDSee and Peakto when browsing large collections (#145); Dr. Aqib found it "way faster than LrC and cheaper than excire" (#33). Rob A., who also uses Excire, was still comparing the clean-up tools (#103).
What do customers say is missing or could be better?
Help documentation and info icons (Benjamin K.), clearer one-time pricing on the website (Martin), thumbnails for disconnected drives (Cyrille Q.), dark mode on Windows (Panteleimon F.), Live Photo pairing (Kaitlyn M.), faster preview and selection (Dr. Aqib) — all of which later shipped — plus bulk crop (Dr. Aqib) and sorting people by first or last name (Rob A.), which are still requests. All suggestions.
Who answers FolioSort support?
The developer, Tiago Trindade, answers the e-mail himself. Customers mention it: "I am happy that I was able to have a direct conversation with the developer himself" (Dr. Aqib, #38); "Thanks a lot for all your help and really quick responses" (Martin, #92).
How do people find FolioSort?
Often through an AI assistant. Customers here mention ChatGPT (Carl G., Matteo P.), Gemini (Matteo P., Paul), Claude (Paulo T.), Siri (Ian D.) and DuckDuckGo's AI search (Benjamin K.). Matteo P.: "the artificial intelligence advised me not to use an AI, but to use Foliosort" (#64). All of them.
About the product
FolioSort is a photo manager for macOS and Windows that works on the folders photos are already in, with no import and no catalog. It sorts photos and videos into dated folders by their real capture date, shows the folder tree before anything moves, verifies copies by checksum and can undo past runs. It also browses the whole library as a timeline, map, people and events, finds photos with on-device AI (plain-language search, faces, text in images), removes exact and similar duplicates, blurry shots and screenshots, and repairs Google Photos Takeout exports. Everything runs on the computer: no account, no upload.
Prices (one-time, no subscription): Free free · Pro €29.99 · Elite €39.99. Source: FolioSort fact sheet.