What customers asked to improve
Requests that came with the praise: help docs, clearer pricing, offline previews, dark mode, Live Photos, bulk crop, sorting people by name.
10 quotes from 8 customers, strongest first.
You have auto-culling feature, it works really great and also gives correction remarks, I think a feature that is really needed one is bulk crop, if you can add it will help a lot.
About the automatic culling (Best Shot) feature.
The one thing I really wanted in the app was a small "i" or "!" next to some of the functions to further explain what they'd do. That could be either a hover over pop up, or a link to documentation. Having said that, the non-destructive nature takes a lot of stress out of things!
Answering the developer's question: what would you improve? (Help docs went live that week.)
I would like to clarify: mine are not criticisms... Just an attempt to, perhaps, improve a product that, from my point of view, does NOT need to be improved as it is already perfect!
After sending a list of suggestions.
Though the app is completely offline acts so fast,* and it is the best part of it, but I wish a lot many improvements in UI and photo picker, because, there are no faster preview options and easier hover or ctrl click and faster selection options, it seems a lot of manual work still, I would be more than happy enough, if it seems to bring a lot of more automation and DAM software like picker windows/panels into it.
Before buying. Zoom and shift-select were added in the following days.
I purchased your photo sorter pro and while it does work really well for pictures, I am having a heck of a time sorting and keeping live pictures together.
First message, asking for a refund over Live Photos.
Because subscriptions are so common, at first glance I could easily mistake your prices for monthly charges.
Comparing FolioSort with digiKam, which he used before.
For my work, being able to see thumbnails even when the drives are disconnected is extremely important. Facial recognition and the ability to find specific athletes across all my photo archives are also essential features.
His request: thumbnails and faces when drives are disconnected. Shipped the next day.
Regarding the dark theme, I use a big, bright screen.
Asking for a dark theme on Windows.
One suggestion I do have, having visited your website, is to make it clearer that your prices are single payments for lifetime access.
After visiting the website. The pricing page was changed the same day.
It would be great to be able to sort people by first or last names in both the Library/People and Find/People windows.
Feature request.